Shipping policy

Shipping Policy

Thank you for shopping with us! We are committed to delivering your order as quickly and safely as possible.

Order Processing

  • Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
  • Once your order has been processed and shipped, you will receive a confirmation email with tracking information, if available.
  • During peak seasons or promotional events, processing times may be slightly longer.

Shipping Times

Estimated delivery times:

  • Domestic Shipping: 3–7 business days
  • International Shipping: 7–21 business days (depending on destination)

Please note that these are estimated delivery times and are not guaranteed.

Shipping Rates

Shipping costs are calculated at checkout based on your location, the shipping method selected, and the weight or size of your order.

We may offer free shipping on qualifying orders. Any applicable free shipping promotions will be clearly displayed on our website.

Order Tracking

If tracking is available for your shipment, you will receive a tracking number via email once your order has been shipped.

International Shipping

Customers are responsible for any customs duties, taxes, or import fees required by their country. These charges are not included in the product or shipping price.

Delayed or Lost Shipments

While we work with trusted shipping partners, delays may occasionally occur due to weather, customs, carrier issues, or other unforeseen circumstances.

If your order has not arrived within the expected timeframe, please contact our customer support team, and we will help investigate the shipment.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order.

We are not responsible for delays or lost packages resulting from incorrect or incomplete shipping information provided by the customer.

Damaged or Missing Items

If your order arrives damaged or if items are missing, please contact us within 7 days of delivery. Include your order number and photos (if applicable), and we will work to resolve the issue as quickly as possible.

Contact Us

If you have any questions about shipping or your order, please contact our customer support team. We are happy to assist you.